Our North Salt Lake, Utah based luggage repair facility stocks over 50,000 parts! With over 30 years in business, we can repair most luggage problems.
Travel without luggage hassles with our FREE pre-travel luggage inspection service!
We offer FREE in-person repair quotes to determine if it's the right fit!
Q: Do we charge for a quote on a repair? No for a verbal quote. If a written quote is needed, there is a $20 charge that will be deducted when the repair is completed by us.
Q: How long does a typical repair take? We try and accommodate all types of traveler's needs and demands. A minor repair may be done on the spot or within two week. We do try to work with you if you are leaving town quickly. However, if it needs to be expedited we will charge an extra fee.
Q: What kind of repair work can we do? We pride ourselves in repairing all sorts of soft-sided items. Don't hesitate to call or bring in that heirloom you thought could never be repaired.
Q: Can you send me a written quote for common carrier damage? YES! We charge $20.00 per bag to create and send the quote via email form. The fee of $20.00 will be applied on your repair of that case. So it can end up being a FREE service.
Q: How much does a repair cost? We'll review the repair while you wait and determine the price. Our rate is $85/hour plus parts, unless it's covered by a Briggs and Riley or International Luggage warranty.
Q: What can a traveler or missionary do IF they have multiple bags and the upright handle breaks on the larger bag? A two wheel piggyback system is very best, BUT you can do it in an emergency with a 4 wheel bag. (watch the attached videos)
Q: Can you replace zippers? Yes, but because we have to replace the zipper on a existing built case we use a hand crank sewing machine and the distance will not be even along the entire zipper. On curved zippers there will always be bunching on the turns. (see example of picture)
|Luggage Repair Prices are approximate:
|Carry Handle or Side Handle
|Starting at $38.00
|Starting at $49.99 for carry-ons
|Upright Pull Handle with bars
|Starting at $85.00
|Wheel, 2 wheel
|Starts at $38.00/per wheel
|Wheel, Spinner (4 Wheel bag)
|Starts at $38.00/per spinner wheel
|Zipper Slider installed with zipper stops
|Starts at $38.00 per slider
|Starts at $6.00
|Formal bid for Common Carrier claim (The bid can be applied towards the repair) *see store for full details
|$20.00 per bag
|Hourly fee, Zipper Restitch, custom sewing, etc...