| orders over $35 West coast orders over $100 East coast  |
Our North Salt Lake, Utah based luggage repair facility stocks over 50,000 parts! With over 30 years in business, we can repair most luggage problems.
FREE Pre-Travel Inspection Service
Travel without luggage hassles with our FREE pre-travel luggage inspection service!
We offer FREE in-person repair quotes to determine if it's the right fit!
Q: Do we charge for a quote on a repair? No for a verbal quote. If a written quote is needed, there is a $20 charge that will be deducted when the repair is completed by us.
Q: How long does a typical repair take? We try and accommodate all types of traveler's needs and demands. A minor repair may be done on the spot or within the week if you are leaving town quickly.
Q: What kind of repair work can we do? We pride ourselves in repairing all sorts of soft-sided items. Don't hesitate to call or bring in that heirloom you thought could never be repaired.
Q: Can you send me a written quote for common carrier damage? YES! We charge $20.00 per bag to create and send the quote via email form. The fee of $20.00 will be applied on your repair of that case. So it can end up being a FREE service.
Q: How much does a repair cost? We'll review the repair while you wait and determine the price. Our rate is $75/hour plus parts, unless it's covered by a Briggs and Riley or International Luggage warranty.
Q: What can a traveler or missionary do IF they have multiple bags and the upright handle breaks on the larger bag? A two wheel piggyback system is very best, BUT you can do it in an emergency with a 4 wheel bag. (watch the attached videos)
Q: Can you replace zippers? Yes, but because we have to replace the zipper on a existing built case we use a hand crank sewing machine and the distance will not be even along the entire zipper. On curved zippers there will always be bunching on the turns. (see example of picture)
| Luggage Repair Prices are approximate: | ||
| Carry Handle or Side Handle | Starting at $38.00 | |
| Luggage Cleaning | Starting at $49.99 for carry-ons | |
| Upright Pull Handle with bars | Starting at $75.00 | |
| Wheel, 2 wheel | Starts at $38.00/per wheel | |
| Wheel, Spinner (4 Wheel bag) | Starts at $38.00/per spinner wheel | |
| Zipper Slider installed with zipper stops | Starts at $38.00 per slider | |
| Zipper Tab | Starts at $6.00 | |
| Formal bid for Common Carrier claim (can be applied against the bag the bid repair was for*see store for full details) | $20.00 per bag | |
| Hourly fee, Zipper Restitch, custom sewing, etc... | $75.00/hour | |