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           ORDERS over $35 West Coast
              ORDERS over $100 East Coast

Our North Salt Lake, Utah based luggage repair facility stocks over 50,000 parts!  With over 40 years in business, we can repair most luggage problems. 

FREE Pre-Travel Inspection Service

Travel without luggage hassles with our FREE pre-travel luggage inspection service!
We offer FREE In-Person verbal repair quotes to determine if it's the right fit! (Written quotes have a fee)

(NOTE: We DO NOT ship parts. Every case is unique and customized • In-person authorization on ALL repairs is required)

Duct Taped, Weary and Tired Luggage? Our highly trained ILC Experts can give your luggage new life!

Q:  Do we charge for a quote on a repair?  Not for a verbal quote. If a written quote is needed, there is a $30 charge that will be deducted when the repair is completed by us.

Q:  How long does a typical repair take?
 We try and accommodate all types of traveler's needs and demands.  A minor repair may be done on the spot or within two weeks. Priority goes to out of town guests. Expedited fee is $30 if needed.

Q:  What kind of repair work can we do? We pride ourselves in repairing all sorts of soft-sided & Hardside items.  Don't hesitate to call or bring in that heirloom you thought could never be repaired.

Q:  Can you send me a written quote for common carrier damage? YES! We charge $30.00 per bag to create and send the quote via email form or in store. The fee of $30.00 will be applied on your repair of that case when we do it for you. So it can end up being a FREE service.

Q:  How much does a repair cost? We'll review the repair while you wait and determine the price. Our rate is $95/hour plus parts, unless it's covered by a Briggs and Riley or International Luggage warranty.

Q:  What items do you repair? Luggage, Garment bags, Duffels, sports bags, musical instrument cases, purses, jackets, business cases, medical equipment bags, bike bags, motorcycle bags, and more...  This kind go tells you a lot of things we can do. Text us, call us, email us or come on in. (Text (801) 294-9303)

Q:  What can a traveler or missionary do IF they have multiple bags and the upright handle breaks on the larger bag? A two wheel piggyback system is very best, BUT you can do it in an emergency with a 4 wheel bag. (watch the attached videos)

Q:  Can you replace zippers? Yes, but because we have to replace the zipper on a existing built case we use a hand crank sewing machine and the distance will not be even along the entire zipper. On curved zippers there will always be bunching on the turns. (see example of picture)

Luggage Repair Prices are approximate: 
Carry Handle or Side Handle Starting at $38.00  
Luggage Cleaning Starting at $49.99 for carry-ons  
Upright Pull Handle with bars Starting at $85.00  
Wheel, 2 wheel Starts at $38.00/per wheel  
Wheel, Spinner (4 Wheel bag) Starts at $45.00/per spinner wheel (customized)  
Zipper Slider installed with zipper stops Starts at $38.00 per slider  
Zipper Tab Starts at $6.00  
Formal bid for Common Carrier claim (The bid can be applied towards the repair) *see store for full details $30.00 per bag  
Hourly fee, Zipper Restitch, custom sewing, etc... $95.00/hour