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About Us /FAQ's


What is ILC TravelOutfitters?

  1. Originally "International Luggage Center" (ILC) We have grown to serve your travel needs in EVERY area of Travel. Now as "ILC Travel Outfitters" we have been providing the Utah and Western U.S.A. area with world class luggage for travelers, flight crews and total Missionary Outfitting & Essentials, travel accessories. Our Repair center stocks over 50,000 parts and our lead repair expert has 4 decades of experience repairing luggage, duffles, purses, backpacks, business cases, zippers and more. We also have key needs for 72 hour emergency essentials since 1982.
  2. Mark Pantelakis started the company with a mission to provide products and services that simplify and enhance any type of travel, whether it's car, motorcycle, motorhome, cruising on ships or your family boat, globe trotting, family getaways, missions, or a weekend sightseeing trip in the city. We have over 150 training videos & counting.
  3. With 4 decades of industry experience, as well as one of the world’s largest luggage showrooms (over 1000 suit cases on display), and a friendly, knowledgeable staff, you can be confident that we're providing you with the finest travel gear, clothing, and supplies necessary to ensure your safety and comfort wherever you may roam!

Why do I need ILC TravelOutfitters?
  1. Our specialty is teaching travel. Whether going extra lite (with only a "carry-on", can you believe 17 shirts on hangers!), staying healthy, avoid security snafus, electrical know how, water safety (especially with concerns with covid -19 and moving forward) bug protection worldwide, and guidance with clothing that is practical and convenient. Creating hassle-free, and unforgettable journeys. Watch Mark's 30 day's in a carry-on packing video. 
  2. Simplified water safety developed by NASA. All travel essentials needed for worldwide tested protection, safety and durability. All this with pricing that competes with ANY online source. 
  3. Bugs, anywhere in the world.  We teach clothing understand and treatment. Repellents that last up to 14 hours. Hand sanitization with bug protection.
  4. Missionaries we teach budgeting, using what you already have (and may not realize) added with a FREE full featured packing list for elders or sisters, 
  5. Proper preparation is the key so those "online" deals breakdown within days of what is a 18 month to 2 year travel adventure.
  6. Feet protection with custom molded insoles, speciality socks for wherever they go and proper shoe understanding and fit. 
  7. Handouts that cover Packing, travel needs, shoulder bag understanding, Water, Bugs, Treatment of cloths, 
  8. REPAIRS: The world we live in today refresh, renew, recycle. With 4 decades of experience in Luggage, Backpacks, Business case, Purse, Duffles and more...
What is a TravelOutfitter?
  1. Service is what you'll get from professionals that have decades of experience in worldwide travel knowledge. This service concept has been lost with online quick sales that promote "cheap" made products, and not real world tested products at a fantastic value. Whether your trained online or in store the videos are always free and 24/7 text messaging to the travel experts themselves.
  2. Our motto is: Proper Preparation prevents predictably poor performance. 
  3. Make every adventure the most successful by using ILC TravelOutfitters for training, questions, products and repairs.

Why shop ILC TravelOutfitters verses Amazon, Costco and so on?
  1. When the 2 buyers have combined 60 years experience in this exact industry the products are chosen for International and National Travel. No other company can give this to you anywhere in the world.
  2. We are the International Manufacture. This is direct from the creator, designer, manufacture right to you the end user.
  3. Products are tested and retested to last in every country around the world. Pay attention to those that travel that give you the reveiws.


REPAIRS:

Q:  How long does a typical repair take? We try and accommodate all types of traveler's needs and demands.  A minor repair may be done on the spot or within the week if you are leaving town quickly.  

Q:  What kind of repair work can we do? We pride ourselves in repairing all sorts of soft-sided items.  Don't hesitate to call or bring in that heirloom you thought could never be repaired.

Q:  How much does a repair cost? We'll review the repair while you wait and determine the price. Our rate is $60/hour plus parts, unless it's covered by a Briggs and Riley or International Luggage warranty.

Q:  What items do you repair? Luggage, Garment bags, Duffles, sports bags, musical instrument cases, purses, jackets, business cases, medical equipment bags, bike bags, motorcycle bags, and more...  This kind go tells you a lot of things we can do. Text us, call us, email us or come on in.
Q:  What are the costs of repairs? (here are some examples)
Luggage Repair Prices are approximate: 
Carry Handle or Side Handle Starting at $30.00
Luggage Cleaning Starting at $39.99 for carry-ons
Upright Pull Handle with bars Starting at $75.00
Wheel, 2 wheel Starts at $32.00/per wheel
Wheel, Spinner (4 Wheel bag) Starts at $38.00/per spinner wheel
Zipper Slider installed with zipper stops Starts at $24.00 per slider
Zipper Tab Starts at $5.00
Hourly fee, Zipper Restitch, custom sewing, etc... $72.00/hour

Mark Pantelakis
Manufacturer/Designer/Developer/Entrepreneur
Going to school in automotive engineering, he's taken those skills and became an international manufacture.  Everything from patrons carrying their temple clothing in a brown paper sack in 1982 inspired Mark to design and manufacture the very first temple case. The ripple continues as he designed the very first "right side up" design scripture case preventing broken scripture bindings. He is now paving the trail developing a line of Elder's travel clothing designed to combat mosquitos and answers many tough questions facing our missionaries today. For travelers his packing techniques are being taught around the world. Meeting with NASA scientist for "out of this world" water protection to the US military on 12 month bug protection on clothing with just one spray, then with mosquito abatement of Davis county and Salt Lake county 24 months or 110 washings with still 70% protection. To a repair center that stocks over 50,000 parts.





Becky Hale 
Accounting/Buyer/Entrepreneur
Her eye for finding deals and teaching others was showcased on Fox 13 for 5 years beginning in 2005. Mark designed and manufactured her first coupon case. She pursues quality and value in products as the business continues to grow in the various markets. She uses her passion from being a mother of 4 boys to define further the products that can withstand the travel of a 2 year mission ANYWHERE in the world. Becky makes sure that service is at the top of the needs of all those who are trained and buy from ILC TravelOutfitters whether by in person, web, text, digital and virtually. She personally sees the training on videos to make sure they
show her quality she stands for.